The artificial intelligence landscape is shifting rapidly. Since 2010, AI technology has grown exponentially; according to recent data analysis, the speed of AI training computation doubles roughly every six months. These powerful tools are here to stay and they're affecting all aspects of business across virtually every industry.
One of the latest emerging technologies in the field of AI is the agentic AI model. Unlike generative AI, which requires human-input prompts, agentic AI can operate autonomously. These systems make complex decisions and carry out tasks with minimal human oversight. Agentic AI is transforming functions from customer service to manufacturing to software engineering.
However, agentic AI must be able to access large volumes of data, which often includes sensitive or private personal information. That's why these platforms must be secured using a Retrieval Augmented Generation or RAG system. In this article, we'll discuss why a RAG system is an integral part of agentic AI and how organizations can turn to outsourcing partners to help safeguard their data.
What Are RAG Systems?
RAG is a framework that connects large language models (LLMs) with an external knowledge database. It addresses two major limitations of standalone LLMs: accuracy and timeliness.
Most traditional LLMs are trained on a fixed, limited dataset. With the rapid pace of information technology, this data is often quickly made obsolete or inaccurate. This can affect the LLM, leading to "AI hallucinations" such as factually incorrect or even nonsensical outputs. A RAG system solves this issue by retrieving relevant data, in real time, from your working knowledge base.
While AI systems still need to be human-verified, using RAG ensures that the LLM is working from the most recent datasets in your organization.
How Agentic AI Uses RAG
Traditional RAG systems, which are frequently used in chatbots, are reactive. They enhance an LLM's responses to specific prompts using retrieved documents. In other words, it's a smart way to cite sources and provide more information for a single question.
By contrast, RAG used for agentic AI integrates within the agentic AI's autonomous planning process. The AI uses RAG as a tool to dynamically select data sources, chain multiple retrieval steps, and continuously refine its strategy based on the information it retrieves.
In other words, the key difference between traditional RAG and agentic RAG is that agentic RAG is proactive. Rather than passively providing an answer, it can execute a multi-step plan.
Security and Privacy Concerns of RAG Systems
To take full advantage of a RAG system, it must be integrated with your organization's proprietary data. This introduces potential security and privacy risks, especially when combined with the autonomy of an agentic workflow.
It's important for organizations to consider the following security and privacy challenges around RAG:
Data Leakage and Unauthorized Access
When an agentic RAG accesses sensitive information, the potential for data leakage and unauthorized access increases.
- Embedding Inversion Attacks: RAG stores data as vector embeddings in a database. Attackers can then use inversion techniques to reverse-engineer these embeddings. This means they could potentially reconstruct and extract sensitive, original data from the knowledge base.
- Oversharing: If access controls are lax, the agentic system may retrieve and include documents in its output that users shouldn't be able to view. This risk is compounded in a multi-user environment where a system might inadvertently leak one user's private data to another.
- Log Exposure: Queries often contain sensitive information. If the agentic AI's prompt logs are not properly secured or encrypted, this private data could be exposed to risk.
Malicious Manipulation
Additional risks come from malicious activity or manipulation. Due to the open nature of the retrieval process, RAGs create potential vulnerabilities such as:
- RAG "Poisoning": Malicious actors could intentionally insert false or misleading data into the knowledge base. The agentic system, trusting its source material, will retrieve this "poisoned" data and use it to generate incorrect, harmful, or misleading output, potentially influencing critical business decisions.
- Prompt Injection: This top security threat involves inserting hidden instructions into the user prompt, or even within a retrieved document. These instructions can hijack the AI's behavior and cause it to bypass safety mechanisms. Prompt injections can also cause AI to divulge confidential information.
Mitigating Security and Privacy Risks
Securing an agentic RAG system requires a multi-layered, security-by-design approach. While internal teams can implement various controls, partnering with a specialized partner like the JADA Squad offers advanced expertise and processes to mitigate these risks effectively.
Agentic AI experts can develop robust defenses to boost RAG privacy and security, with measures such as:
- Strict Access Control: By implementing dynamic access delegation, experts can ensure that the AI agent only operates within specific datasets to prevent oversharing of confidential documents.
- Data Anonymization and Encryption: Before data is ingested into the RAG's vector database, an agentic AI engineer can apply anonymization techniques and encrypt sensitive information.
- Robust Input and Data Validation: Additionally, they can implement strong filters to "sanitize" user queries and prevent prompt injection attacks.
The JADA Advantage in Risk Mitigation
If you're interested in developing an agentic RAG model for your organization, hiring and training an in-house specialist can be slow and expensive. That's why JADA offers expert data and AI talent to accelerate your growth. Contact us to learn more.
Frequently Asked Questions
What is a RAG System?
RAG stands for Retrieval Augmented Generation. It's a framework that connects a large language model (LLM) to external knowledge bases, such as private customer data or company documents. The system then retrieves information in real-time to provide clearer, more accurate context to the LLM and prevent incorrect responses.
What is the difference between RAG and LLM?
An LLM (Large Language Model) is the core generative AI model trained on a vast, fixed dataset to recognize patterns and generate content. RAG is a framework that works with an LLM by giving it access to external, real-time data, thus enhancing the LLM's accuracy and timeliness.
What is the difference between GPT and RAG?
GPT (Generative Pre-trained Transformer) is a specific type of Large Language Model (LLM) that specializes in text generation and content creation. RAG is a method used to improve models like GPT by allowing them to retrieve and reference information from a private knowledge base, ensuring the output is based on current, verified data.
What is a RAG example?
A common example of RAG is a corporate virtual assistant that uses an LLM to answer questions about company benefits or policies. Instead of relying on static training data, this RAG could retrieve the most current details directly from HR and employee records. This ensures that the employee querying the system receives a more up-to-date answer.
